Refund refused by Properties Team Corp.

I'm writing to complain about the exchange program I received from Properties Team Corp.. After paying $834.93 for accessory, I found that it doesn't work as advertised. I've tried resolving this with your customer service team multiple times, including speaking with Leonard V., but have not received a satisfactory resolution.

I'm writing to complain about the exchange program I received from Properties Team Corp.. After paying $834.93 for accessory, I found that it doesn't work as advertised. I've tried resolving this with your customer service team multiple times, including speaking with Leonard V., but have not received a satisfactory resolution.