Billing dispute with Master Architecture Associates Holdings

I am writing regarding order #ORD-5931-SBX-6803 placed with Master Architecture Associates Holdings on August 26, 2017. I paid $598.68 for appliance, but when it arrived, I discovered had my warranty claim denied unfairly. I've made numerous attempts to contact customer service, but Ransom M. and other representatives have not been helpful in resolving this matter.

I am writing regarding order #ORD-5931-SBX-6803 placed with Master Architecture Associates Holdings on August 26, 2017. I paid $598.68 for appliance, but when it arrived, I discovered had my warranty claim denied unfairly. I've made numerous attempts to contact customer service, but Ransom M. and other representatives have not been helpful in resolving this matter.