False promises made by Link Fiber representative

I purchased a account from Link Fiber on January 17, 1983. Shortly after using it, I experienced was promised features that don't exist. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Mallory K. who promised to escalate my case, but I've heard nothing since.

I purchased a account from Link Fiber on January 17, 1983. Shortly after using it, I experienced was promised features that don't exist. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Mallory K. who promised to escalate my case, but I've heard nothing since.