False promises made by United-Craft representative
Complaint Details
I'm writing to complain about the installation service I received from United-Craft. After paying $481.95 for subscription, I found that it is not compatible as claimed. I've tried resolving this with your customer service team multiple times, including speaking with Raquel B., but have not received a satisfactory resolution.
Comments (2)
Rhiannon Bergnaum
May 08, 2025 05:41It's now been 13 days since my initial complaint, and United-Craft still hasn't addressed the core issue. I've received generic responses that don't actually solve my problem with their maintenance contract.
Clement Doyle
May 16, 2025 05:46ComplaintNest Administrator Alert: We have noticed that United-Craft has not yet responded to your complaint about their expedited shipping. We have sent a formal escalation notice to their corporate office and have initiated our second-level notification process. Please be assured that we are actively monitoring this situation and will take additional steps if necessary to ensure your complaint receives proper attention. ComplaintNest Advocacy Team
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