Solid Renovations failed to honor their commitment

I'm writing to complain about the training session I received from Solid Renovations. After paying $630.44 for plan, I found that it was denied a refund. I've tried resolving this with your customer service team multiple times, including speaking with Lloyd L., but have not received a satisfactory resolution.

I'm writing to complain about the training session I received from Solid Renovations. After paying $630.44 for plan, I found that it was denied a refund. I've tried resolving this with your customer service team multiple times, including speaking with Lloyd L., but have not received a satisfactory resolution.