Misleading advertising by Wave.Signal
Complaint Details
On March 10, 1980, I signed up for Wave.Signal's installation service at their Kayleeview, Indiana location. I was told that the service would include unit, but after paying $675.18, I discovered this wasn't the case. When I called to resolve this, Neoma C. was unhelpful and refused to address my concerns.
Comments (2)
Burley Daugherty
Apr 28, 2025 05:26I'm adding this comment to provide additional information. The kitchen knife set from Wave.Signal not only failed to work as advertised but also damaged my other equipment when I tried to use it as directed in the manual.
Margarita Kuhn
May 20, 2025 05:51Dear valued customer, Thank you for bringing this matter to our attention. We at Wave.Signal take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our kitchen knife set and have initiated an internal investigation (Reference: REF-8DB96695). One of our specialists from our Client Satisfaction will be contacting you within the next 4 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Avery Brown Senior Support Specialist Wave.Signal Customer Relations
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