False promises made by Superior Works Enterprises representative
Complaint Details
I purchased a system from Superior Works Enterprises on February 16, 2024. Shortly after using it, I experienced found unauthorized charges. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Columbus I. who promised to escalate my case, but I've heard nothing since.
Comments (2)
Shaina Olson
May 04, 2025 05:44After speaking with Elizabeth Jones from the Service Excellence at Superior Works Enterprises, I was told they would escalate my case, but it's been 5 days with no follow-up. This level of customer service is disappointing.
Clement Doyle
May 22, 2025 06:09ComplaintNest Administrator Alert: We have noticed that Superior Works Enterprises has not yet responded to your complaint about their personal shopping service. We have sent a formal escalation notice to their corporate office and have initiated our second-level notification process. Please be assured that we are actively monitoring this situation and will take additional steps if necessary to ensure your complaint receives proper attention. ComplaintNest Advocacy Team
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