Overcharged by Ultimate Renovations Inc Corp. for service
Complaint Details
I want to report a serious concern with Ultimate Renovations Inc Corp.'s subscription that I purchased on August 8, 1989 from your West Alessandra, Indiana store. The product has stopped working after two weeks despite being advertised as high quality. I've contacted customer service three times and spoken to Curt B., but my issue remains unresolved.
Comments (2)
Otto Stehr
May 04, 2025 05:44I'm still waiting for a resolution on this issue. It's been over a week since I filed this complaint about Ultimate Renovations Inc Corp.. Can someone please provide an update?
Jennie Brown
May 21, 2025 05:31Dear customer, On behalf of Ultimate Renovations Inc Corp., I would like to personally apologize for the inconvenience you've experienced with our priority service. We strive to provide exceptional service to all our customers, and we regret that we fell short of this standard in your case. After carefully reviewing your complaint, I have authorized an immediate expedited shipping to address this situation. Additionally, we have documented this case (Reference: REF-7737A260) to help improve our training and service protocols. Please feel free to contact me directly at extension 4567 if you have any further questions or concerns. Yours sincerely, Peyton Thomas Brand Representative Ultimate Renovations Inc Corp.
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