Misleading advertising by Reliable Build Solutions Puebla Holdings
Complaint Details
I'm writing to complain about the consultation I received from Reliable Build Solutions Puebla Holdings. After paying $945.53 for membership, I found that it was denied a refund. I've tried resolving this with your customer service team multiple times, including speaking with Maxine Z., but have not received a satisfactory resolution.
Comments (2)
Reed Gleichner
May 26, 2025 05:39The situation with Reliable Build Solutions Puebla Holdings has gotten worse. Now they're claiming I never purchased the upgrade plan, despite me providing the receipt and reference number REF-8A6026F2 multiple times.
Brenna Hilpert
May 26, 2025 06:10Dear valued customer, Thank you for bringing this matter to our attention. We at Reliable Build Solutions Puebla Holdings take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our dress shirt and have initiated an internal investigation (Reference: REF-8A6026F2). One of our specialists from our Customer Retention will be contacting you within the next 7 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Thomas King Resolution Specialist Reliable Build Solutions Puebla Holdings Customer Relations
Complaint Status
SubmittedAI Verification
This complaint has been verified by our AI system.
Legal Acknowledgment
The complainant has provided legal acknowledgment.
Complaint Timeline
2 EventsComplaint Submitted
SubmittedComplaint submitted
AI Verification
Ai verifiedComplaint verified