Warranty claim denied by Properties Professionals Khon Kaen
Complaint Details
I purchased a unit from Properties Professionals Khon Kaen on October 4, 2015. Shortly after using it, I experienced found unauthorized charges. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Felicita E. who promised to escalate my case, but I've heard nothing since.
Comments (2)
Cody Beahan
May 05, 2025 05:18After speaking with Avery Smith from the Customer Experience at Properties Professionals Khon Kaen, I was told they would escalate my case, but it's been 5 days with no follow-up. This level of customer service is disappointing.
Jennie Brown
May 25, 2025 05:22ComplaintNest Administrator Alert: We have noticed that Properties Professionals Khon Kaen has not yet responded to your complaint about their subscription plan. We have sent a formal escalation notice to their corporate office and have initiated our second-level notification process. Please be assured that we are actively monitoring this situation and will take additional steps if necessary to ensure your complaint receives proper attention. ComplaintNest Advocacy Team
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