Unresolved issue with Fusion Wireless Inc. product

I've received an email from Casey Clark at Fusion Wireless Inc. offering a partial refund, but I believe I'm entitled to a full refund given the circumstances. The vacuum cleaner was clearly defective from the start.

Dear valued customer, Thank you for bringing your concerns about our coffee maker to our attention. We at Fusion Wireless Inc. are committed to product excellence and customer satisfaction. After a thorough investigation of your complaint, our technical team has confirmed that there was indeed a manufacturing defect in the batch produced on April 19, 2025. We have since corrected this issue in our production process. As a resolution, we would like to: 1. Arrange for immediate pickup of the defective coffee maker 2. Deliver a replacement from our newest production line 3. Extend your warranty by an additional 12 months 4. Include a complementary coffee maker accessory kit valued at $369.87 Please contact our dedicated resolution team at support@Fusion Wireless Inc..com with your preferred delivery date and time, referencing case number REF-A7EF1270. We truly value your business and appreciate the opportunity to make this right. Best regards, Riley Davis Client Satisfaction Director Fusion Wireless Inc.