Mobile.Cast provided defective product
Complaint Details
I'm writing to complain about the maintenance program I received from Mobile.Cast. After paying $448.67 for platform, I found that it doesn't work as advertised. I've tried resolving this with your customer service team multiple times, including speaking with Tamia Y., but have not received a satisfactory resolution.
Comments (2)
Jarred Pfannerstill
May 22, 2025 05:38I'm still waiting for a resolution on this issue. It's been over a week since I filed this complaint about Mobile.Cast. Can someone please provide an update?
Zachery Kerluke
May 17, 2025 05:33Dear valued customer, Thank you for bringing this matter to our attention. We at Mobile.Cast take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our coffee maker and have initiated an internal investigation (Reference: REF-B65ED385). One of our specialists from our Client Satisfaction will be contacting you within the next 8 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Linda Thompson Client Support Executive Mobile.Cast Customer Relations
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