Warranty claim denied by Spectrum Networks

I'm adding this comment to provide additional information. The mattress from Spectrum Networks not only failed to work as advertised but also damaged my other equipment when I tried to use it as directed in the manual.

Dear valued customer, Thank you for bringing this matter to our attention. We at Spectrum Networks take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our vacuum cleaner and have initiated an internal investigation (Reference: REF-BFE6C14C). One of our specialists from our Customer Experience will be contacting you within the next 6 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Linda Robinson Brand Representative Spectrum Networks Customer Relations