False promises made by Fusion Networks representative
Complaint Details
I purchased a tool from Fusion Networks on July 3, 1980. Shortly after using it, I experienced was denied a refund. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Percy L. who promised to escalate my case, but I've heard nothing since.
Comments (2)
Cody Beahan
May 14, 2025 05:40The situation with Fusion Networks has gotten worse. Now they're claiming I never purchased the customer support plan, despite me providing the receipt and reference number REF-695553C0 multiple times.
Daniel Menard
May 23, 2025 05:46ComplaintNest Administrator Note: We have reviewed this complaint against Fusion Networks and have verified that it meets our platform standards. We have reached out to the company on your behalf and will continue to monitor this case. Please note that we have escalated this to our priority queue due to the nature of the issue with the smart thermostat. ComplaintNest Support Team
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