Quality issues with Build Bros Inc. product
Complaint Details
On September 24, 1985, I signed up for Build Bros Inc.'s repair service at their East Annettamouth, North Dakota location. I was told that the service would include plan, but after paying $879.0, I discovered this wasn't the case. When I called to resolve this, Nestor F. was unhelpful and refused to address my concerns.
Comments (2)
Michelle Sawayn
Apr 30, 2025 05:26The situation with Build Bros Inc. has gotten worse. Now they're claiming I never purchased the training session, despite me providing the receipt and reference number REF-A3A8185B multiple times.
Montana Yundt
May 26, 2025 05:42Dear valued customer, Thank you for bringing this matter to our attention. We at Build Bros Inc. take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our restaurant order and have initiated an internal investigation (Reference: REF-A3A8185B). One of our specialists from our Customer Retention will be contacting you within the next 10 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, James Taylor Support Team Lead Build Bros Inc. Customer Relations
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