Delayed delivery from Innovative-Projects Holdings
Complaint Details
I want to report a serious concern with Innovative-Projects Holdings's unit that I purchased on April 3, 2006 from your Moenborough, Oregon store. The product has had repeated billing errors despite being advertised as high quality. I've contacted customer service three times and spoken to Domenico M., but my issue remains unresolved.
Comments (2)
Flossie Muller
May 15, 2025 05:31Just wanted to follow up on my complaint regarding Innovative-Projects Holdings. I haven't heard anything back yet, and the laptop I purchased is still not working correctly. Any assistance would be greatly appreciated.
Jaime Perales
May 15, 2025 06:10Dear customer, On behalf of Innovative-Projects Holdings, I would like to personally apologize for the inconvenience you've experienced with our delivery service. We strive to provide exceptional service to all our customers, and we regret that we fell short of this standard in your case. After carefully reviewing your complaint, I have authorized an immediate complimentary service extension to address this situation. Additionally, we have documented this case (Reference: REF-B344953B) to help improve our training and service protocols. Please feel free to contact me directly at extension 4567 if you have any further questions or concerns. Yours sincerely, Alex White Customer Satisfaction Coordinator Innovative-Projects Holdings
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