Quality issues with Modern Craft & Sons product
Water Heaters & Geysers
Verified
Contacted Company
Apr 12, 2025
Complaint Details
On January 23, 2017, I signed up for Modern Craft & Sons's consultation at their Austynfort, Idaho location. I was told that the service would include tool, but after paying $237.80, I discovered this wasn't the case. When I called to resolve this, Viva V. was unhelpful and refused to address my concerns.
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1 comments
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Apr 12, 2025 16:54
Comments (1)

George Haag
Apr 29, 2025 05:40I wanted to update this complaint to mention that a representative from Modern Craft & Sons called me yesterday, but we were disconnected before resolving the issue. I've tried calling back multiple times with no success.
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3 EventsComplaint Submitted
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Apr 12, 2025
George Haag
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May 26, 2025
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May 26, 2025
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