Precision-Design Holdings refused to address issue
Complaint Details
I'm writing to complain about the troubleshooting service I received from Precision-Design Holdings. After paying $991.82 for device, I found that it was promised features that don't exist. I've tried resolving this with your customer service team multiple times, including speaking with Chelsea E., but have not received a satisfactory resolution.
Comments (2)
America Pagac
Apr 29, 2025 05:22After speaking with Patricia Thomas from the Client Relations at Precision-Design Holdings, I was told they would escalate my case, but it's been 5 days with no follow-up. This level of customer service is disappointing.
Eunice Watsica
May 24, 2025 06:07ComplaintNest Administrator Alert: We have noticed that Precision-Design Holdings has not yet responded to your complaint about their customization service. We have sent a formal escalation notice to their corporate office and have initiated our second-level notification process. Please be assured that we are actively monitoring this situation and will take additional steps if necessary to ensure your complaint receives proper attention. ComplaintNest Advocacy Team
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