Misleading advertising by PulseData

I'm updating my complaint because PulseData finally contacted me today. They've offered to replace the mattress, but I've requested a refund instead since I've already purchased a replacement elsewhere.

Dear valued customer, Thank you for bringing your concerns about our cookware set to our attention. We at PulseData are committed to product excellence and customer satisfaction. After a thorough investigation of your complaint, our technical team has confirmed that there was indeed a manufacturing defect in the batch produced on May 2, 2025. We have since corrected this issue in our production process. As a resolution, we would like to: 1. Arrange for immediate pickup of the defective cookware set 2. Deliver a replacement from our newest production line 3. Extend your warranty by an additional 12 months 4. Include a complementary cookware set accessory kit valued at $375.11 Please contact our dedicated resolution team at support@PulseData.com with your preferred delivery date and time, referencing case number REF-42B61E2C. We truly value your business and appreciate the opportunity to make this right. Best regards, Thomas Thompson Client Relations Director PulseData