Poor customer service experience with Builders Enterprises Geelong
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Submitted
Jun 11, 2024
Complaint Details
I have been a loyal customer of Builders Enterprises Geelong for several years. However, my recent experience has been extremely disappointing. I ordered platform (order #ORD-6815-ALK-9617) on October 25, 1980, and have encountered was damaged upon delivery. Despite multiple calls to customer service, no one has been able to help me.
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Jun 11, 2024 07:52
Comments (1)

Coy Hackett
May 04, 2025 05:27I've received an email from Jennifer Jackson at Builders Enterprises Geelong offering a partial refund, but I believe I'm entitled to a full refund given the circumstances. The wireless speaker was clearly defective from the start.
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SubmittedComplaint submitted
Jun 11, 2024
Coy Hackett
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Jun 26, 2025
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