Hidden fees discovered from Reliable Works & Sons
Complaint Details
I am writing regarding order #ORD-4750-PBD-5982 placed with Reliable Works & Sons on November 5, 1998. I paid $403.81 for appliance, but when it arrived, I discovered was promised features that don't exist. I've made numerous attempts to contact customer service, but Mina Y. and other representatives have not been helpful in resolving this matter.
Comments (2)
Marty Rempel
May 20, 2025 05:59Thank you for your response, but I'm still not satisfied with the resolution offered. The $178.51 refund only covers part of what I paid for the design service, and I've had to spend additional money to fix the issues caused.
Henrik Fritsch
May 18, 2025 05:35ComplaintNest Administrator Update: We have received confirmation from Reliable Works & Sons that they are actively working to resolve your complaint. Their representative, Casey Lewis, has committed to contacting you within 7 business days with a proposed resolution. We will continue to monitor this case and follow up if we do not receive confirmation of resolution within the stated timeframe. ComplaintNest Verification Team
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