Misleading advertising by Mobile Fiber

I want to acknowledge that Mobile Fiber has attempted to resolve this issue. However, the solution they're offering (a $242.95 store credit) isn't adequate considering I paid $242.95 for a mattress that never worked properly.

Dear valued customer, Thank you for bringing your concerns about our smart thermostat to our attention. We at Mobile Fiber are committed to product excellence and customer satisfaction. After a thorough investigation of your complaint, our technical team has confirmed that there was indeed a manufacturing defect in the batch produced on April 9, 2025. We have since corrected this issue in our production process. As a resolution, we would like to: 1. Arrange for immediate pickup of the defective smart thermostat 2. Deliver a replacement from our newest production line 3. Extend your warranty by an additional 12 months 4. Include a complementary smart thermostat accessory kit valued at $154.24 Please contact our dedicated resolution team at support@Mobile Fiber.com with your preferred delivery date and time, referencing case number REF-8012C0DD. We truly value your business and appreciate the opportunity to make this right. Best regards, Patricia Jackson Quality Assurance Director Mobile Fiber