Misleading advertising by Structures Bros
Complaint Details
I am writing regarding order #ORD-5873-CYY-9518 placed with Structures Bros on March 1, 1977. I paid $891.1 for gadget, but when it arrived, I discovered is missing essential components. I've made numerous attempts to contact customer service, but Sigmund X. and other representatives have not been helpful in resolving this matter.
Comments (2)

Timmothy Gottlieb
May 14, 2025 05:43It's now been 12 days since my initial complaint, and Structures Bros still hasn't addressed the core issue. I've received generic responses that don't actually solve my problem with their priority service.

Admin User
May 18, 2025 06:00ComplaintNest Administrator Note: We have reviewed this complaint against Structures Bros and have verified that it meets our platform standards. We have reached out to the company on your behalf and will continue to monitor this case. Please note that we have escalated this to our priority queue due to the nature of the issue with the furniture set. ComplaintNest Support Team
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