Frustrated with Data Communications LLC's lack of response
Complaint Details
On September 21, 2024, I signed up for Data Communications LLC's warranty service at their Efrainland, Massachusetts location. I was told that the service would include account, but after paying $209.28, I discovered this wasn't the case. When I called to resolve this, Juston D. was unhelpful and refused to address my concerns.
Comments (2)
Joshua Heaney
May 01, 2025 05:36It's now been 8 days since my initial complaint, and Data Communications LLC still hasn't addressed the core issue. I've received generic responses that don't actually solve my problem with their repair service.
Zachery Kerluke
May 18, 2025 06:07Dear valued customer, Thank you for bringing this matter to our attention. We at Data Communications LLC take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our cookware set and have initiated an internal investigation (Reference: REF-AAAAC19F). One of our specialists from our Consumer Affairs will be contacting you within the next 5 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, James White Director of Customer Success Data Communications LLC Customer Relations
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