Poor customer service experience with Data Communications LLC

The situation with Data Communications LLC has gotten worse. Now they're claiming I never purchased the installation service, despite me providing the receipt and reference number REF-0AE7B3A9 multiple times.

Dear customer, On behalf of Data Communications LLC, I would like to personally apologize for the inconvenience you've experienced with our subscription plan. We strive to provide exceptional service to all our customers, and we regret that we fell short of this standard in your case. After carefully reviewing your complaint, I have authorized an immediate expedited shipping to address this situation. Additionally, we have documented this case (Reference: REF-0AE7B3A9) to help improve our training and service protocols. Please feel free to contact me directly at extension 4567 if you have any further questions or concerns. Yours sincerely, John Robinson Resolution Specialist Data Communications LLC

ComplaintNest Administrator Intervention: Due to the serious nature of your complaint regarding Data Communications LLC's microwave and the safety concerns you've raised, we have expedited this case in our system. We have directly contacted senior management at Data Communications LLC and have received assurance that this matter will be investigated promptly. Additionally, we have notified the appropriate consumer protection authorities as this appears to be part of a pattern of similar complaints. Please stand by for updates as we work to ensure this situation is properly addressed. ComplaintNest Consumer Protection Team