Solid-Design refused to address issue

I want to acknowledge that Solid-Design has attempted to resolve this issue. However, the solution they're offering (a $329.16 store credit) isn't adequate considering I paid $329.16 for a camera that never worked properly.

ComplaintNest Administrator Intervention: Due to the serious nature of your complaint regarding Solid-Design's smartphone and the safety concerns you've raised, we have expedited this case in our system. We have directly contacted senior management at Solid-Design and have received assurance that this matter will be investigated promptly. Additionally, we have notified the appropriate consumer protection authorities as this appears to be part of a pattern of similar complaints. Please stand by for updates as we work to ensure this situation is properly addressed. ComplaintNest Consumer Protection Team