Disappointed with United-Works installation service
Complaint Details
I'm writing to complain about the subscription service I received from United-Works. After paying $877.34 for system, I found that it had my warranty claim denied unfairly. I've tried resolving this with your customer service team multiple times, including speaking with Malachi H., but have not received a satisfactory resolution. I am asking United-Works to make this right by honor the warranty.
Comments (1)
Jessy Williamson
May 01, 2025 05:41I've received an email from John Martin at United-Works offering a partial refund, but I believe I'm entitled to a full refund given the circumstances. The sweater was clearly defective from the start.
Complaint Status
VerifiedAI Verification
This complaint has been verified by our AI system.
Legal Acknowledgment
The complainant has provided legal acknowledgment.
Complaint Timeline
3 EventsComplaint Submitted
SubmittedComplaint submitted
AI Verification
Ai verifiedComplaint verified
Status Update
Status updateStatus changed to "Verified"