Misleading advertising by Renovations Group LLC

I've received an email from Quinn Anderson at Renovations Group LLC offering a partial refund, but I believe I'm entitled to a full refund given the circumstances. The smartphone was clearly defective from the start.

Dear valued customer, Thank you for your complaint regarding the laptop you purchased on April 19, 2025. At Renovations Group LLC, customer satisfaction is our top priority, and we take all feedback seriously. We have thoroughly investigated your case and have identified the source of the issue you experienced. We would like to offer you the following resolution options: 1. A full refund of $439.69 2. A replacement laptop with an extended warranty 3. A store credit of $439.69 plus 20% for your inconvenience Please let us know which option would best satisfy your concerns by responding to this message or calling our dedicated customer resolution line at 1-800-555-1234, reference number REF-7E8C3B36. We value your business and hope to restore your confidence in our company. Best regards, Taylor Martin Executive Customer Care Manager Renovations Group LLC