Misleading advertising by Wireless.Beam Plymouth LLC
Complaint Details
On May 25, 2025, I signed up for Wireless.Beam Plymouth LLC's mobile data at their Hillshire, Georgia location. I was told that the service would include mobile hotspot, but after paying $395.94, I discovered this wasn't the case. When I called to resolve this, Adeline S. was unhelpful and refused to address my concerns. I hope Wireless.Beam Plymouth LLC will address this issue by honor the warranty.
Comments (2)
Roma Gottlieb
May 13, 2025 05:33I'm still waiting for a resolution on this issue. It's been over a week since I filed this complaint about Wireless.Beam Plymouth LLC. Can someone please provide an update?
Henrik Fritsch
May 25, 2025 05:18Dear valued customer, Thank you for your complaint regarding the furniture set you purchased on May 19, 2025. At Wireless.Beam Plymouth LLC, customer satisfaction is our top priority, and we take all feedback seriously. We have thoroughly investigated your case and have identified the source of the issue you experienced. We would like to offer you the following resolution options: 1. A full refund of $291.36 2. A replacement furniture set with an extended warranty 3. A store credit of $291.36 plus 20% for your inconvenience Please let us know which option would best satisfy your concerns by responding to this message or calling our dedicated customer resolution line at 1-800-555-1234, reference number REF-40B8498F. We value your business and hope to restore your confidence in our company. Best regards, Mary Allen Client Satisfaction Manager Wireless.Beam Plymouth LLC
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