Disappointed with Structures Bros Ipoh LLC premium support

Just wanted to follow up on my complaint regarding Structures Bros Ipoh LLC. I haven't heard anything back yet, and the television I purchased is still not working correctly. Any assistance would be greatly appreciated.

Dear valued customer, Thank you for bringing this matter to our attention. We at Structures Bros Ipoh LLC take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our smartwatch and have initiated an internal investigation (Reference: REF-9EFB1A59). One of our specialists from our Consumer Affairs will be contacting you within the next 7 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Jennifer Robinson Customer Service Director Structures Bros Ipoh LLC Customer Relations

ComplaintNest Administrator Note: We have reviewed this complaint against Structures Bros Ipoh LLC and have verified that it meets our platform standards. We have reached out to the company on your behalf and will continue to monitor this case. Please note that we have escalated this to our priority queue due to the nature of the issue with the television. ComplaintNest Support Team