Warranty claim denied by SpectrumNet Technologies Murcia
Complaint Details
On February 25, 2025, I signed up for SpectrumNet Technologies Murcia's roaming service at their Lillianburgh, Nebraska location. I was told that the service would include landline service, but after paying $168.29, I discovered this wasn't the case. When I called to resolve this, Domenica D. was unhelpful and refused to address my concerns. I expect SpectrumNet Technologies Murcia to take responsibility and compensate me for the inconvenience.
Comments (2)
Magali Dooley
Apr 27, 2025 06:08I'm adding this comment to provide additional information. The microwave from SpectrumNet Technologies Murcia not only failed to work as advertised but also damaged my other equipment when I tried to use it as directed in the manual.
Gabriela Pietsch
May 12, 2025 05:50Dear valued customer, Thank you for bringing this matter to our attention. We at SpectrumNet Technologies Murcia take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our cookware set and have initiated an internal investigation (Reference: REF-85DCA1D2). One of our specialists from our Customer Retention will be contacting you within the next 8 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Quinn Rodriguez Client Support Executive SpectrumNet Technologies Murcia Customer Relations
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