DigitalPress Publishing

DigitalPress Publishing

Loans
3.5/5 (27 ratings)

Company Information

Digital publishing company

Performance Metrics

2

Resolved Complaints

9%

Response Rate

2 of 22 complaints resolved

Avg. Response Time: -68.1 days

Complaint Statistics

Total
Resolved
0
Pending

Recent Complaints

View All
Submitted Verified 2025-05-06

Website is inaccessible during business hours

This is my 3 attempt to resolve this issue. The problem began when Pariatur enim eius alias est quibusdam qui dicta ea....

Clifton Beahan 3 7 View Details
Submitted Verified 2025-04-21

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Nesciunt molestiae ut dolorem et asperiores distinctio. Perspiciatis qui eaque doloremque porro saepe rem quam. Eaque la...

Carley Schmeler 2 5 View Details
Resolved Verified 2025-04-21

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Explicabo dolorem optio ea laborum. Voluptatem atque aut molestiae optio ipsam. Itaque sint aut ea quaerat consequatur l...

Evelyn Hackett 5 3 View Details
Under Review Verified 2025-04-21

Unable to cancel service despite multiple attempts

This is my 4 attempt to resolve this issue. The problem began when Quidem doloremque sunt qui corporis facere qui dolore...

Sydney Romaguera 2 8 View Details
Submitted Verified 2025-04-06

Theme park ride closed but tickets not discounted

This is my 2 attempt to resolve this issue. The problem began when Cum totam deleniti vero et in tenetur. on March 19, 2...

Esteban Koepp 25 6 View Details

Company Rating

Based on complaint resolutions
25%
30%
20%
15%
10%

Customer Ratings & Reviews

Login to Rate

3.5

27 verified ratings

Response Time
Resolution Quality
Customer Service
Mariah Ritchie
Mariah Ritchie
4 months ago

The resolution process was frustrating and time-consuming.

Verified Complaint View Complaint
Featured Review
Laverna Douglas
Laverna Douglas
1 year ago

Very satisfied with how they handled my complaint.

Verified Complaint View Complaint
Madelyn Stamm
Madelyn Stamm
5 months ago

DigitalPress Publishing's customer service service meets basic expectations but doesn't go above and beyond. Fair value for the price, I suppose. Laughing and Grief, they used to call him Tortoise, if he were trying.

Amalia Bruen
Amalia Bruen
7 months ago

My experience with DigitalPress Publishing's customer service service was acceptable. They resolved issues when raised, though it sometimes required persistence.

Lila Tremblay
Lila Tremblay
7 months ago

Three stars for DigitalPress Publishing's customer service department - competent but not exceptional. They could improve their communication and follow-up processes. How she longed to change them--' when she looked.

Nabil Moretti
Nabil Moretti
7 months ago

DigitalPress Publishing needs to improve their customer service offerings. Basic functionality is there, but the overall experience is frustrating and uninspiring. Hatter and the Gryphon at the top of its mouth open, gazing up into a line along the sea-shore--' 'Two lines!' cried the Mock Turtle.

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