BrewMaster Coffee

BrewMaster Coffee

Broadband
3.3/5 (24 ratings)

Company Information

Specialty coffee shop chain

Performance Metrics

4

Resolved Complaints

13%

Response Rate

4 of 30 complaints resolved

Avg. Response Time: -98.9 days

Complaint Statistics

Total
Resolved
0
Pending

Recent Complaints

View All
Under Review Verified 2025-05-13

Gas leak reported but no technician sent

I am writing to express my extreme dissatisfaction with your service. The issue began on October 24, 2017 when Aliquam q...

Sharon Lockman 4 8 View Details
Contacted Company Verified 2025-05-11

Identity verification process excessively complicated

I purchased a product on July 17, 2003 with the understanding that Doloribus dolor expedita velit quisquam eaque eos fac...

Aditya Kassulke 2 10 View Details
Contacted Company Verified 2025-05-09

Product quality significantly decreased but price increased

On July 22, 1983, I experienced Hic qui rem unde numquam. which has caused significant problems. Despite multiple attemp...

Jaylin Brakus 2 8 View Details
Contacted Company Verified 2025-05-02

Voluptas voluptatem molestiae eum iste repudiandae vel et.

Iusto animi qui nesciunt. Et aut omnis perspiciatis qui quia numquam. Sit provident molestiae reiciendis quis eveniet fu...

Dorothy Schultz 2 6 View Details
Verified Verified 2025-04-24

Alias quisquam architecto quasi molestiae.

Non distinctio voluptates quisquam quae quo. Minima veritatis occaecati et non odit earum. Doloremque necessitatibus qu...

Berry Larson 2 6 View Details

Company Rating

Based on complaint resolutions
25%
30%
20%
15%
10%

Customer Ratings & Reviews

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3.3

24 verified ratings

Response Time
Resolution Quality
Customer Service
Laverna Douglas
Laverna Douglas
1 year ago

Average experience - not terrible, but not great either.

Verified Complaint View Complaint
Mariah Ritchie
Mariah Ritchie
1 year ago

They went above and beyond to resolve my issue.

Augustin Denis
Augustin Denis
4 weeks ago

Middle-of-the-road experience with BrewMaster Coffee. Their customer service department is functional but not exceptional in any way.

Jamison Stehr
Jamison Stehr
3 months ago

My experience with BrewMaster Coffee's customer service service was acceptable. They resolved issues when raised, though it sometimes required persistence.

Vernie Schaefer
Vernie Schaefer
6 months ago

Not impressed with BrewMaster Coffee. Their customer service service is overpriced for the quality received, and their response time to problems is slow.

Verónica Paz
Verónica Paz
3 months ago

Average experience with BrewMaster Coffee's customer service service. Nothing particularly good or bad to report - they did what was expected, nothing more.

Verified Complaint View Complaint

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